GENERAL SALES CONDITIONS

Article 1: OBJECT

The present general sales conditions rule the contractual relations between the client and SECURITEC s.à r.l. These sales conditions are valid for the whole of the offer or order and cancel all other general or specific sales conditions of the client, contrary to ours. The client accepts them by the simple fact of placing an order. Once the specific conditions have been established, they will take precedence over the present general conditions.

Article 2: ORDER AND RIGHT TO CANCEL  

Any order implies the acceptance without any reserve of the present general sales conditions, with the exclusion of any other documents such as leaflets, catalogues, produced by SECURITEC s.à r.l., that have only an indicative value. Any order made by the client is definite and can only be totally or partially cancelled by means of a written agreement from the management, reserving the right, without prior notice, to request an indemnity of 30 to 50% of the price depending on the case.

Article 3: PRICE  

Our prices are in Euros and net, without VAT.

Article 4: PAYMENT TERMS

For any order made the following payment terms will apply:  

• A 50% payment of the total price will be paid on the order
• A 40% payment of the total price will be paid on delivery or on installation of the equipment
• A 10% payment of the total price will be paid when put into service

Unless stipulated to the contrary in the offer, the down payment invoices will be paid on reception.

Article 5: PENALTIES FOR BREACH OF PAYMENT

For lack of written claim within 8 days from reception of the invoice, the client will not be able to argue an invoice error in order to justify a breach of payment. Any breach of payment on the due date will mean an absolute 12% increase as well as interests for late payment at a 1% rate per month.

Article 6: TITLE RETENTION CLAUSE 

SECURITEC s.à r.l. expressly reserves the title on the equipment delivered and installed until full payment of the price. Nevertheless, the above provisions, the risks of loss or deterioration of the equipment under title retention as well as the damages that could be caused are transferred to the client upon delivery. In case of breach of payment of an invoice, the goods will have to be immediately returned by the client to SECURITEC s.à r.l. at his own risks and expenses.

Article 7: DELIVERY, INSTALLATION AND COMMISSIONING

They are included in the offer unless specific or contrary specification.  

Article 8: WIRING  

If the wiring is not included in the present offer, it will be carried out by the client under his full responsibility and in accordance with the blueprint supplied by SECURITEC s.à r.l. However, if we carry out the wiring or part of it, it will be invoiced in agreement with a contradictory quantity survey. The channelling, drilling, opening and closing of false floors/roofs as well as all the filling and draught-proofing works are carried out on site.

Article 9: VALIDITY OF OUR OFFERS

Our quotations are valid for a period of 30 days starting from the date of issue.

Article 10: HOURLY RATE ON SITE  

Index 944,43 from 01.09.2023 ; automatic adjustment in case of increase

Any service that is not included in the present offer will be carried onsite in accordance with the hourly rate applicable that are currently of:

• Fitter (hardware fitting and wiring): 53,30€ without VAT 
• Electrician, chief fitter (hardware connection and locksmithing): 60,59€ without VAT 
• Technician (hardware commissioning and configuration): 73,64€ without VAT 
• IT Engineer (software commissioning and configuration and system engineering): 104,20€ without VAT

Article 11: DELIVERIES 

The delivery periods are indicative and cannot constitute a formal commitment on behalf of SECURITEC s.à r.l. The delivery and commissioning periods are established in good will and in no case are we responsible for the unexpected periods due to our suppliers that could give way to delays beyond our control. Any case of force majeure will suspend our obligations of delivery and therefore does not give any right to the client to bring any claim for a resolution. Any change in the date agreed regarding delivery or commissioning must be made at least one week in advance. After this deadline, we will be obliged to invoice the hours as well as the travel expenses and the full payment of the goods will be due. The goods will be delivered to the address supplied by the client. No delay in delivery can justify a request for cancellation of the order/contract or the grant of penalties for delay. In case of cancellation of the order by the client less than 48 hours prior to it, SECURITEC s.à r.l. will no longer be held to the delivery periods such as initially agreed by the parties. Should we be obliged to stock goods for the client, the costs of stocking the goods will be at its charge. The transfer of risks to the buyer will be implemented on the delivery of the good(s).

Article 12: HARDWARE GUARANTEE

Our equipment is guaranteed, parts and labour, for a two-years period (private clients) and a one-year period for companies. In case of commissioning by SECURITEC s.à r.l., the guarantee will automatically start on the commissioning date of the equipment. If the commissioning is carried out by the client, it will start on the delivery date of the equipment.

Article 13: MAINTENANCE CONTRACT

Various types of maintenance contracts will be offered at the commissioning including the preventive maintenance modules (Omnium | Service de base | Inspection et vérification), the reaction period, assistance 24/24, 7/7, …